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Hospital care at home

Doctors, nurses, physiotherapy and diagnostics at your doorstep.

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Getting admitted, step by step.

Planned or emergency, the sequence is the same. Here is exactly what happens, what to carry, and who handles the paperwork.

Planned admission

When your surgery or procedure is scheduled.

Pre-admission clinic

Blood work, ECG and anaesthetic assessment, usually three to seven days before. Takes about two hours.

Estimate and insurance

You get a written estimate. If you are using insurance, our desk files the pre-authorisation and tells you the approved amount.

Admission day

Report to the ground-floor desk at the time given. Registration takes fifteen minutes as your file already exists.

Discharge

Summary, prescription and follow-up date handed over and sent to your phone. Billing settled at the same desk.

Emergency admission

If you arrive without warning.

Come straight to the ground floor. Treatment starts before any paperwork. A relative can complete registration while the patient is being assessed, and payment is never a condition of emergency stabilisation.

If admission is needed, the duty doctor explains why, what it will involve and roughly how long. If we cannot provide the level of care needed — intensive care or overnight ventilation, for example — we stabilise and transfer to a partner hospital, with our team coordinating the handover.

Emergency runs 24 hours at all three facilities. Call +91 70113 50742 on the way and the team will be expecting you.

During the stay

What to expect on the ward.

Visiting hours

4:00 pm to 7:00 pm daily. One attendant may stay overnight in private and deluxe rooms.

Meals

Prepared to the dietician's instructions for your condition. Attendant meals available from the cafeteria.

Daily rounds

Your consultant reviews you each morning. Ask the nurse to note any question you want raised.

If something worries you

Ask for the duty manager or the medical superintendent at any time. You do not need a reason.

Discharge

Leaving with everything you need.

Discharge summary

What was done, what was found, and what to watch for. Sent to your phone and stored in your record.

Medicines and follow-up

Prescription filled at our pharmacy before you leave, with the follow-up date already booked.

Final bill

Itemised. If insurance covered it, you see the approved and settled amounts side by side.

Questions about an upcoming admission?

Our admission desk can walk you through the estimate, the insurance position and what to bring.

Contact the teamCall +91 70113 50742