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Who is accountable for what.

Three groups run Pacific OneHealth: the foundation's board sets direction, medical leadership owns clinical standards, and the management team runs the buildings.

Prof. (Dr.) Rajeev Sood

Vice Chairman, Academics & Principal Director, Urology

Leads clinical governance and the OneHealth Academy teaching programme.

Prof. (Dr.) Rajeev Sood

Vice Chairman, Academics & Principal Director, Urology

Leads clinical governance and the OneHealth Academy teaching programme.

Prof. (Dr.) Rajeev Sood

Vice Chairman, Academics & Principal Director, Urology

Leads clinical governance and the OneHealth Academy teaching programme.

Prof. (Dr.) Rajeev Sood

Vice Chairman, Academics & Principal Director, Urology

Leads clinical governance and the OneHealth Academy teaching programme.
Governance

How decisions get made.

Pacific OneHealth is a unit of the Pacific World Foundation, a not-for-profit body. There are no external shareholders, which means surplus is reinvested into equipment, staffing and training rather than distributed.

Clinical decisions sit with the medical advisory group, chaired by a senior consultant and independent of commercial management. It reviews the monthly clinical audit, approves new procedures and investigates any adverse event.

Each hospital has its own medical superintendent, responsible for day-to-day clinical standards on site and reachable by any patient who asks at reception.

Something went wrong during your care?

Ask for the medical superintendent at any reception desk, or write to the grievance officer. Complaints are answered within two working days.