Pacific OneHealth publishes its full tariff online
The insurance and billing desk at Lajpat Nagar, where written estimates are issued before any planned procedure.

What it does not do

The group is clear that published rates are indicative rather than binding. Implant choice, room category and complications that extend a hospital stay all change the final figure, which is why a written estimate is still issued before any planned admission.

"An honest tariff has to say what can change the number," the statement continued. "Otherwise you have replaced one surprise with another."

What happens next

Pacific OneHealth says the tariff will be reviewed twice a year, with the revision date shown on the page. The group has also committed to publishing clinical outcome data for its centres of excellence, beginning with the Joint Replacement Centre's three-year figures released in July.

Media enquiries can be directed to press@pacificonehealth.com.